GOL most Punctual Airline in First Half of 2015
GOL Linhas Aereas Inteligentes SA, the largest low-cost and best-fare airline in Latin America, hereby informs its shareholders and the market that it led the sector punctuality rankings in June with a rating of 96.01%, according to Infraero's domestic market figures. GOL was also the most punctual airline in the second quarter and first half of 2015, with ratings of 96.53% and 95.32%, respectively.
Once again, the numbers underline GOL's commitment to punctuality and client satisfaction. In order to maintain its leadership for the fifth consecutive month, with a year-to-date rating 0.7 percentage points above the industry average, the Company invests in technology and other services to facilitate and ensure fast customer service and comfort.
For more than a year, the Company has been informing its passengers of its punctuality via voice message within the aircraft and offering other services via mobile phone, such as flight status consultations, ticket purchases, check-in, seat selection, flight anticipation and cancellations.