Sojern Launches Guest Experience Solutions on Oracle Cloud Marketplace

Sojern, a leading digital marketing platform focused on travel and a member of Oracle PartnerNetwork (OPN), has announced today that its suite of Guest Experience Solutions is now available on Oracle Cloud Marketplace. This integration allows Sojern's solutions to be deployed on Oracle Cloud Infrastructure (OCI) and seamlessly integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP).

The Guest Experience Solutions offered by Sojern enable hotel marketers to enhance real-time guest engagement, resolve issues promptly, and promote additional services throughout the entire customer journey.

Oracle Cloud Marketplace serves as a centralized hub for enterprise applications offered by Oracle and its partners. It provides Oracle customers with access to a wide range of trusted business applications and services, including those that extend Oracle Fusion Cloud Applications.

OCI, Oracle's cloud infrastructure platform, offers extensive services for building and running applications in a scalable, secure, and high-performance environment. It supports various functions such as application development, business analytics, data management, integration, security, AI, and infrastructure services like Kubernetes and VMware. OCI's capabilities include multicloud, hybrid cloud, public cloud, and dedicated cloud options, allowing customers flexibility in managing data residency, locality, and compliance across multiple clouds.

Noreen Henry, Chief Revenue Officer at Sojern, emphasized the significance of this partnership: "Joining Oracle Cloud Marketplace is a major milestone for Sojern's hospitality customers. This integration enhances real-time guest engagement through tools designed to improve guest experiences and operational efficiency within OHIP. Sojern's Reputation Manager uses generative AI to automate feedback gathering and management, while advanced text and email marketing and auto reconciliation streamline marketing efforts and performance measurement."

Henry further stated, "Our participation in Oracle Cloud Marketplace underscores our commitment to the Oracle community and enables customers to leverage Sojern's Guest Experience Solutions seamlessly. We are excited about utilizing OCI's capabilities to advance our business goals."

This collaboration between Sojern and Oracle Cloud Marketplace aims to empower hospitality industry players with enhanced guest engagement tools and operational efficiencies, leveraging the robust capabilities of Oracle's cloud infrastructure.