Arajet Partners with Immfly to Enhance Onboard Retail Services, Passenger Experience

Arajet has teamed up with Immfly to transform its onboard retail services and overall passenger experience. The Caribbean low-fare airline has quickly adopted Immfly's innovative digital solutions to enhance its services and improve passenger satisfaction across its broad network of destinations.

Aras Yildiz, CEO of Immfly Retail, highlighted the core goal of the partnership: enhancing the customer experience for onboard services. “We are thrilled to work with Arajet to elevate their onboard services. Our integrated sales system with Worldpay for secure payments will streamline sales and inventory management, boosting passenger satisfaction and operational efficiency. We look forward to supporting Arajet’s growth and setting new benchmarks in the ultra-low-cost airline sector,” Yildiz said.

Advanced Technology for Arajet

Arajet is implementing Immfly’s comprehensive suite of digital solutions to enhance operational efficiency and passenger engagement. Key aspects of the collaboration include:

• Crew App and All-in-One Solution: Immfly’s Crew App provides an intuitive interface compatible with both Android and iOS devices, including specialized hardware like the Pax 920 terminals. This flexible approach ensures efficient onboard operations.

• Robust Back-Office Integration: Immfly’s back-office solution, hosted on Microsoft Azure servers, offers Arajet a centralized platform for managing sales, promotions, logistics, and financial reporting, streamlining daily operations.

• Enhanced Payment Solutions: Partnering with Worldpay, a leading payment processor known for its security and reliability, Immfly ensures secure payment transactions, accommodating Arajet’s diverse passenger needs.

Rapid Deployment and Scalability

The implementation of Immfly’s solutions was completed in less than six weeks, showcasing Immfly’s agility and commitment to quality. Initially deployed on Arajet’s 10 aircraft, the solutions will scale to support the airline’s growth to 30 aircraft, demonstrating Immfly’s readiness to accommodate Arajet’s expanding fleet and enhance onboard services for a larger customer base.

Recognized as the Best New Airline in the World by the CAPA Awards 2023, Arajet is dedicated to making air travel more accessible and delivering an exceptional onboard experience at competitive prices. This partnership is integral to offering passengers a range of payment options for onboard services.