Sabre Travel Network Adds Destination Risk Information, Tools

Sabre Travel Network Adds Destination Risk Information, Tools

Sabre Travel Network has signed a licensing agreement with e-Travel Technologies to use its security-related content in Sabre’s Traveler Security product, giving Sabre agencies and corporations a real-time traveler tracking capability with integrated risk information specific to the traveler’s itinerary. With the new capability, agents will be able to counsel customers on the risk associated with traveling to certain locations, provide better customer service during travel disruptions, and proactively manage traveler risk should a crisis situation occur.

Part of Sabre Red, Sabre’s Traveler Security will offer additional capabilities to help agents provide great customer service. These include email alerts and daily risk briefings on worldwide events such as acts of terrorism, civil unrest and transportation or weather disruptions, and the ability to directly research the risk of specific destinations. It offers reports highlighting travelers with itineraries that include countries with elevated risk levels and a world risk map and scrolling list of current alerts.

Agents will be able to cover more “duty of care” services by providing pre-trip, risk-related information, including which destinations are considered risky and why. With the security alerts, agents can provide real-time information to their customers and, in the event of a situation, take steps to quickly notify travelers.