The Best Western brand delivered a record-setting $1.16 billion in reservations revenue to its hotels in fiscal year 2008. During 2009, Best Western will focus on enhancing its property-level customer care training program, “I Care,” to increase guest satisfaction scores, reduce customer complaints, and grab market share during the soft economy of the coming year.
The Best Western brand delivered a record-setting $1.16 billion in reservations revenue to its hotels in fiscal year 2008. During 2009, Best Western will focus on enhancing its property-level customer care training program, “I Care,” to increase guest satisfaction scores, reduce customer complaints, and grab market share during the soft economy of the coming year.
Internationally sourced passengers continue to fuel the cruise industry’s growth, with a 30 percent spike in non-North American cruisers through the third quarter of 2008, the Cruise Lines International Association said this week.
Internationally sourced passengers continue to fuel the cruise industry’s growth, with a 30 percent spike in non-North American cruisers through the third quarter of 2008, the Cruise Lines International Association said this week.
Mexican airport operator Asur said on Wednesday its passenger traffic rose 1 percent in the busy December holiday month, as international visitors favored the Caribbean resort of Cancun and the cities of Oaxaca and Tapachula.
Grace Bay Resorts recently announced the addition of The Veranda Resort & Residences in Providenciales, Turks and Caicos to their management portfolio under a separate division of the company.