Aruba Becomes First Caribbean Country to Provide Airport Self Service Check-In

AAA N.V. has announced that now KLM and Martinair passengers can use the Common Use Self Service (CUSS) check-in kiosks to check in and print their own boarding passes.

AAA N.V.’s CUSS program is open to all airlines whose check in software is compatible with AAA N.V.’s CUSS kiosks. KLM and Martinair are the first that have signed up and AAA has placed four CUSS check-in kiosks in the Non-US check-in area. AAA N.V. expects to install similar kiosks in the U.S. Check-in area as well. Several major US airlines are very interested to offer their passengers this service.

When the first US airline will sign up, AAA N.V. will start a pilot with a limited number of hotels, placing these Self Service Check-In kiosks in the lobbies of these hotels, improving the airport product upon departure and reducing queuing time at the airport.

The start screen shows the logos of all participating airlines. The passenger selects his airline on the touch screen to start the check-in software of that airline. He then identifies himself with a passport or credit card and performs the check-in.

After printing his boarding pass, he can proceed to a baggage drop-off point where his boarding pass is scanned and the required number of baggage tags is printed and attached to the luggage.

Although many airports and airlines all over the world have implemented self service check-in kiosks, Aruba’s airport is the first airport in the Caribbean to have this service.