Lufthansa Introduces Boarding Via Mobile Phone

From 28 April, passengers flying Lufthansa from Hamburg to Munich or Frankfurt will be able to use the new mobile boarding pass service.

With this innovative service, passengers who have an Internet-enabled phone can be sent an electronic boarding pass by email or SMS link.

The mobile boarding pass contains the relevant flight data, such as the name of the traveler, flight number and departure time, plus a 2-D barcode. Passengers traveling with hand luggage only can then proceed straight to the security checkpoint and to the gate, where the barcode on their mobile boarding pass will be read by a scanner. This means they can then board the aircraft without a printed paper document.

To take advantage of this new service, passengers simply have to select the option “Mobile Boarding Pass” after checking in online via the mobile.lufthansa.com portal. Once they have entered and confirmed their email address on the next screen, an electronic document will be sent to them immediately.

Alternatively, they can check in via an SMS link. In this case, an SMS with a link to an Internet page containing all the flight information and a 2-D barcode is sent to the number of the Internet-enabled mobile phone number entered by the passenger on the screen.

After an eight-week pilot phase, the mobile boarding pass will be gradually introduced on most domestic routes in Germany this summer. From August, this latest electronic boarding pass option will also be available to passengers checking in online via lufthansa.com.